Your Privacy Matters

Larocc Privacy Policy – Your Data, Handled With Care

At Larocc, we treat your personal information the same way you'd want us to treat your winnings — carefully, responsibly, and always in your best interest. Here's everything you need to know about how we handle your data.

Last Updated: January 2025
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Our Privacy Commitments

Six Things Larocc Promises About Your Data

Before diving into the full policy, here's a plain-language summary of what Larocc commits to every Filipino player on our platform.

We Never Sell Your Data

Larocc will never sell, rent, or trade your personal information to third parties for marketing or advertising purposes. Your data stays within our controlled ecosystem.

SSL Encryption on Everything

All data transmitted between you and Larocc is protected by industry-standard SSL/TLS encryption. Whether you're depositing, chatting with support, or updating your profile — it's all encrypted.

Minimum Data Collection

We only collect what we actually need to run your account, process payments, and comply with regulations. No unnecessary tracking, no intrusive data harvesting beyond what's legally required.

You Control Your Data

Filipino players have the right to access, update, correct, and request deletion of their personal data. Contact our support team at any time to exercise these rights — no runaround, no delay.

Data Kept Only as Long as Needed

Larocc retains your personal data only for as long as necessary to provide our services, comply with legal obligations, and resolve any disputes. Once no longer needed, data is securely deleted.

We Notify You of Changes

If this Privacy Policy is updated in a way that significantly affects how your data is processed, Larocc will notify registered players via email or an in-platform notification before changes take effect.

1 Introduction

This Privacy Policy explains how Larocc ("we," "us," or "the platform") collects, uses, stores, and protects the personal information of users who access or register on the Larocc website at larocc.net. This policy applies to all registered players, site visitors, and anyone who interacts with Larocc's services in any capacity.

Larocc is committed to respecting the privacy rights of every Filipino player. We operate in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By using the Larocc platform, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

If you do not agree with how Larocc collects and processes your data as described in this policy, please refrain from using our services and contact us to discuss your options.
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2 What Personal Data We Collect

Larocc collects personal data only to the extent necessary to provide our services, verify your identity, process financial transactions, and comply with our legal obligations. The categories of data we collect include the following:

Data Category Examples Purpose
Identity Data Full name, date of birth, government ID number Account verification, KYC compliance, age verification
Contact Data Email address, mobile number Account communications, support, notifications
Financial Data GCash/Maya account number, bank account details, transaction history Processing deposits and withdrawals in Philippine Peso
Technical Data IP address, device type, browser type, session data Platform security, fraud prevention, technical support
Usage Data Games played, session duration, betting history Service improvement, responsible gaming monitoring
Communications Data Support chat logs, email correspondence Resolving queries, quality assurance, dispute management

We do not collect sensitive personal data such as biometric information, racial or ethnic origin, political opinions, or religious beliefs unless specifically required by applicable regulations and with your explicit consent.

3 How We Collect Your Data

Larocc collects personal data through several channels:

  • Direct Interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, or contacting our support team.
  • Automated Technologies: Technical and usage data collected automatically when you browse or use the Larocc platform, including through cookies, server logs, and session tracking tools.
  • Third-Party Sources: Identity verification services, payment processors, and fraud prevention partners may share relevant data with us as part of their service delivery. We only receive data from third parties that are contractually bound to handle your information securely.
  • Publicly Available Sources: In limited cases where required for compliance or fraud prevention, we may reference publicly available information.

4 How We Use Your Personal Data

Larocc uses your personal data for the following clearly defined purposes:

  • To create, manage, and maintain your Larocc account
  • To verify your identity and age in compliance with gaming regulations
  • To process deposits and withdrawals in Philippine Peso via GCash, Maya, and other local payment channels
  • To detect and prevent fraud, money laundering, and other prohibited activities
  • To provide customer support and resolve disputes or complaints
  • To send you transactional notifications (e.g., deposit confirmations, withdrawal updates)
  • To send you promotional communications if you have opted in to receive them
  • To monitor responsible gaming compliance and identify players who may need support
  • To improve the platform, analyze player behavior in aggregate, and develop new features
  • To comply with legal, regulatory, and tax obligations applicable to the Philippines
You can opt out of promotional email communications at any time by using the unsubscribe link in any Larocc marketing email or by contacting our support team. Opting out does not affect transactional communications about your account.
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6 Sharing Your Data

Larocc does not sell your personal data to third parties. We only share your information in the following controlled circumstances:

  • Payment Processors: GCash, Maya, GrabPay, BDO, BPI, UnionBank, Visa/Mastercard networks, and other payment service providers receive the minimum data necessary to process your transactions.
  • Identity Verification Partners: Licensed KYC and anti-fraud service providers receive identity data to verify your account as required by regulation.
  • Regulatory Authorities: Larocc may disclose personal data to government agencies, law enforcement, or regulatory bodies when legally required or in response to a valid legal order.
  • Game Software Providers: Some game providers may receive limited technical data (such as session tokens) necessary to deliver their games within the Larocc platform. They are not permitted to use this data for any other purpose.
  • Service Providers: IT infrastructure, cloud hosting, and platform security providers that process data on our behalf under strict data processing agreements.

All third parties that process data on behalf of Larocc are required to maintain appropriate technical and organizational security measures and are prohibited from using your data for any purpose beyond what Larocc has authorized.

Some of our service providers may be located outside the Philippines. In such cases, Larocc ensures that appropriate safeguards are in place to protect your data in compliance with the Data Privacy Act of 2012 and applicable international standards.

7 How We Protect Your Data

Larocc takes data security seriously and has implemented a range of technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption on all data transmitted between your device and Larocc servers
  • Encrypted storage of sensitive financial and identity data at rest
  • Role-based access controls ensuring only authorized Larocc personnel can access personal data
  • Regular security audits and vulnerability assessments of our platform infrastructure
  • Two-factor authentication options available to players to secure their accounts
  • Real-time fraud detection systems monitoring for suspicious login or transaction activity
  • Strict background checks and data handling training for Larocc employees who interact with personal data

While Larocc employs industry-leading security practices, no online system can guarantee 100% security. Players are encouraged to use strong, unique passwords and report any suspected unauthorized account access to our support team immediately at support@larocc.net.

8 Data Retention

Larocc retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, comply with our legal obligations, and resolve any disputes or enforce our agreements.

General retention guidelines applied at Larocc:

  • Active Account Data: Retained for the duration of your account with Larocc, plus a mandatory period afterward as required by Philippine financial and gaming regulations (typically five years).
  • Transaction Records: Retained for a minimum of five years from the date of the transaction in compliance with anti-money laundering regulations.
  • KYC Verification Documents: Retained for the minimum period required by applicable law, typically five years after account closure.
  • Support Communications: Retained for up to two years to support ongoing dispute resolution and service quality review.
  • Marketing Data: Retained until you withdraw your consent to receive marketing communications, after which it is promptly deleted or anonymized.

When data is no longer required, Larocc securely destroys it using methods appropriate to the sensitivity of the information — including secure deletion of digital files and certified destruction of any physical records.

9 Your Privacy Rights

As a data subject under the Data Privacy Act of 2012, every Filipino player registered on Larocc has the following rights with respect to their personal data:

Right to Access

Request a copy of the personal data Larocc holds about you at any time.

Right to Rectification

Request correction of inaccurate or outdated personal data on your account.

Right to Erasure

Request deletion of your data where it is no longer necessary or where consent has been withdrawn, subject to legal obligations.

Right to Restriction

Request that Larocc restricts processing of your data in certain circumstances while a query is being resolved.

Right to Portability

Request a structured, machine-readable copy of your data to transfer to another service provider.

Right to Object

Object to processing of your data for direct marketing purposes at any time without giving a reason.

To exercise any of the above rights, contact us at support@larocc.net with the subject line "Data Privacy Request." We will respond within 15 business days. In some cases, we may need to verify your identity before processing your request to protect the security of your account.

10 Cookies and Tracking Technologies

Larocc uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, remember your preferences, and gather aggregate analytics data. Below is a summary of the types of cookies used:

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that help detect fraud. These cannot be disabled.
  • Functional Cookies: Remember your preferences such as language settings and game history to provide a more personalized experience.
  • Analytics Cookies: Help us understand how players use the Larocc platform in aggregate — which games are popular, how navigation flows, and where technical issues occur. Data is anonymized before analysis.
  • Marketing Cookies: Used only if you have consented, to help us understand which promotions are relevant to you. These are never shared with external advertising networks.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Larocc platform. For full details on our cookie practices, contact support or refer to the cookie settings option available on the site.

11 Minors and Age Restriction

Larocc is strictly an 18+ platform. We do not knowingly collect personal data from individuals under 18 years of age. If a minor has registered on the platform using false information, their account will be immediately suspended upon discovery, all activity will be voided, and any deposited funds will be returned to the original payment source after verification.

Parents and guardians who believe their child may have accessed Larocc without authorization should contact our support team immediately at support@larocc.net. We take this issue seriously and will respond as a matter of priority.

12 Third-Party Links and Services

The Larocc platform may contain references or links to third-party content as part of game provider integrations or payment service flows. Larocc does not control the privacy practices of these third parties and is not responsible for their data handling once you leave our platform.

We recommend reviewing the privacy policies of any third-party service providers whose platforms you interact with as part of using Larocc — particularly your chosen payment provider such as GCash or Maya, whose own terms govern how they handle your transaction data.

13 Updates to This Privacy Policy

Larocc may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes — particularly those that affect how your data is collected, used, or shared — we will notify registered players via email or an in-platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy periodically to stay informed about how Larocc protects your personal information. Your continued use of the platform following any update constitutes your acceptance of the revised policy.

14 Contact Our Data Privacy Team

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal data by Larocc, please reach out to us through any of the following channels:

  • Email: support@larocc.net (subject: "Data Privacy Inquiry")
  • Live Chat: Available 24/7 directly from the Larocc platform after login
  • Response Time: All data privacy requests acknowledged within 3 business days and resolved within 15 business days

If you believe your data privacy rights have not been adequately addressed by Larocc, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the government body responsible for enforcing the Data Privacy Act of 2012.

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Play With Confidence on Larocc

Now you know exactly how Larocc handles your data — with care, transparency, and full respect for your rights as a Filipino player. Ready to play? Register today and claim your welcome bonus of up to ₱5,000.

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